eGlobal ATM and ATM+ Kiosk Solutions at the Marriott Orlando World Center

Hotels continue moving toward cashless operations, and cashless hotel ATM solutions are becoming essential to maintaining guest convenience. As properties modernize, handling physical cash adds labor, operational risk, and strain on finance and front desk teams. At the same time, guests still need access to cash for tipping, off property spending, and personal convenience.

Because of this, large resorts are now solving that tension without bringing cash handling back in house.

Supporting Cash Access in a Cashless Environment

Cashless does not mean cash free. Even in fully cashless environments, properties must provide guests with reliable access to funds.

Through full service ATM placement, eGlobal delivers cashless hotel ATM solutions by installing, monitoring, and managing ATMs and financial kiosks on property. As a result, hotel staff remain removed from daily cash operations while guests maintain convenient access. When systems run reliably, guest friction disappears and, in turn, operational noise is reduced.

“eGlobal’s kiosks have made a big difference. Their service is reliable, their support team is responsive, and the overall experience has been very positive.”
Fionn Wong, Assistant Director of Finance, Marriott Orlando World Center

Additionally, most installations are completed in about one hour and operational the same day. This minimizes disruption, which is especially important in high-traffic resort environments where downtime is highly visible.

Procurement Alignment and Operational Consistency

For large hotel properties, vendor alignment matters. In particular, finance and procurement teams require solutions that meet compliance standards without increasing workload.

As an Avendra approved provider, eGlobal supports properties with placement that aligns with procurement and service expectations. At the Marriott Orlando World Center, ATM placement was coordinated with leadership to support guest flow while minimizing staff involvement. As a result, operations remained consistent while guest access improved.

Moving Beyond the Traditional ATM

Following COVID, the Marriott Orlando World Center transitioned to a fully cashless operation and, as a result, required more than a standard ATM. Simply put, guests needed flexibility without increasing pressure on front desk teams.

eGlobal deployed its ATM+ kiosk. While it functions as a traditional ATM, it also offering bill breaking and cash to card capabilities. Guests can insert cash and receive a prepaid Mastercard for use on property or off site. Because everything is centralized, the result is a single, consistent point of access that reduces strain on front desk teams.

“It was a constant service challenge. Now, with this option, it makes it easy. We have a point of reference. Everyone knows how to use it. Very easy to use. It’s definitely been super beneficial for us.” Hector Diaz, Bell Services Manager, Marriott Orlando World Center

Operational Impact of Cashless Hotel ATM Solutions

Since implementation, the property has reduced labor hours, decreased armored courier pickups, and minimized change requests at the front desk. Over time, these improvements have led to smoother operations and fewer service interruptions. With cashless hotel ATM solutions in place, properties can streamline guest services while keeping cash access controlled and predictable.

In a cashless hotel environment, success depends on minimizing friction while maintaining flexibility. Ultimately, cashless hotel ATM solutions from eGlobal allow properties to support guest access to cash while keeping internal operations efficient, compliant, and controlled.

To learn how eGlobal’s ATM+ kiosks and full service placement can support your cashless property, connect with our hospitality team here.