At eGlobal, we understand that gaining efficiency on the teller line and increasing member loyalty is more important than ever. Our modern solutions assist in achieving both.
Teller Cash Recyclers (TCRs) offer a significant accuracy and security advantage when handling cash on the teller line. TCR self-audit technology eliminates time-consuming hand counting, and mobile cash cassettes allow for a hands-off transfer of notes within a branch or between branch locations.
Branch Transformation / ITM, advanced function self-service terminals enables members to perform the vast majority of teller transactions without assistance and frees up staff to focus on member services and product sales.
Teller Cash Recyclers (TCRs) assist in migrating teller transactions to a self-service environment and enable your members to choose how they want to interact with your branch.
TCRs can cut cash handling expenses in half by lowering labor, security, and CIT costs. By integrating TCR technology, you can decrease customer wait times, reduce teller counting errors, and minimize the buying and selling of cash from the vault by securely recycling bills to the teller line.
Core integration allows you to offer most of your teller transactions via self-service ITM systems. These systems effectively remove the transaction limits of traditional ATM terminals.
Recycling ITMs lets the customer choose self-service as their banking preference and request on-demand tablet / video assistance should they need help.
Innovative security features such as optional Palm Vein technology offers an extra layer of security while making it easy for your members to log in and access their accounts.
eGlobal was an instrumental partner in implementing Branch Transformation technologies at the Hawaii State Federal Credit Union Salt Lake Branch. The transformation has garnered national attention and awards and serves as a model for future branch installations.
This short video highlights the benefits HSFCU members enjoy through this branch.
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